Virgin Media Broadband – Supplier Review

Virgin Media Broadband – Supplier Review

Virgin Media are unique in our broadband suppliers lists in that they don’t use the Openreach network. Virgin have their own fibre broadband network and, while it doesn’t cover as much of the UK as Openreach, it is steadily growing. While new FTTP providers are now catching up, Virgin’s customers generally enjoy much higher broadband speeds than those with Openreach’s FTTC broadband. They are of course more expensive too, but then in most cases you get what you pay for.

In addition to broadband and phone services, Virgin also offer TV and mobile packages, and a combined bundle can help save money against paying different suppliers for those services separately.
virgin media

Broadband Products

Virgin Media broadband packages are advertised based on the average speeds each package offers. The good news is that Ofcom’s last figures showed that Virgin customers who were quoted an average 54Mbps download speeds were indeed getting an average of 54Mbps. The only way you’ll find services with speeds that match anything above Virgin’s entry level package is if you can get FTTP fibre at your address.

M50 Fibre Broadband: This entry-level package includes free weekend calls, unlimited downloads and average 54Mbps download speeds. This bundle is priced at £28 per month on a 12 month contract, plus a £35 set-up fee, and is ideal for moderate users.

M100 Fibre Broadband: The M100 package includes free weekend calls, unlimited downloads and average 108Mbps download speeds. This bundle is priced at £33 per month on a 12 month contract, plus a £35 set-up fee, and is great value for heavy users.

M200 Fibre Broadband: The M200 package includes free weekend calls, unlimited downloads and average 213Mbps download speeds. Costing £38 per month on a 12 month contract, plus a £35 set-up fee, this is a great package for heavy users and gamers.

M350 Fibre Broadband: The M350 package includes free weekend calls, unlimited downloads and average 362Mbps download speeds. Costing £43 per month on a 12 month contract, plus a £35 set-up fee, this package offers warp-speed broadband that should satisfy everybody, regardless of use.

Installation and getting online

New Virgin Media broadband customers are supplied with the Media Hub 3.0, which is very highly regarded, with the ability to connect many devices and great WiFi performance. As a bonus it also includes Web Safe, F-Secure SAFE™ and parental controls.

It is true that Virgin Media’s broadband is not only fast but also very reliable, according to Ofcom satisfaction reports. The issue of whether it’s the right deal for you comes down to whether you want or need the speed, and whether Virgin can supply your address.